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Tag: Experiential Marketing

How to Develop an Experiential Marketing Strategy That Wins

Posted on by Claire Kelly

These days, traditional marketing strategies just don’t cut it. With common advertising techniques yielding suboptimal results, it’s clear younger demographics aren’t as receptive to the strategies of yesteryear. Print, radio, and even television marketing have consistently declined in R.O.I, and social media advertising has grown to the point of over-saturation. 

That’s why you need to adjust the methods you use to reach potential customers. The best way to do this is by developing an experiential marketing strategy. Experiential marketing is a cutting-edge guerrilla marketing tactic, designed to engage consumers and form a long-term emotional bond with your brand. 

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What is experiential marketing?

Experiential marketing, also known as engagement marketing, is a strategy that utilizes direct contact with a customer as a means to establish a strong connection between that customer and your brand. This contact acts as a way for the consumer to experience how their life could benefit from your product or service, and encourages organic growth of brand-awareness.

The way this growth comes about is by providing an experience so engaging, the customer wants to share it with other people (either in-person or via social media). In this way, you get far more bang for your buck than with traditional marketing. If you can have someone associate positive feelings with your brand, to the point where they feel compelled to tell others, that effect will multiply and result in further brand activations. 

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HOW IS AN EXPERIENTIAL MARKETING STRATEGY EFFECTIVE?

Experiential marketing allows customers to see the human element behind a product or business. This has shown to be quite effective in fostering an emotional connection with a brand, and these tend to outlast the more shallow connections formed through traditional advertising. A smiling face, sincere enthusiasm, and real physical interaction with a product can all make a huge difference in creating long term, loyal patronage. 

The way you go about designing this brand experience depends entirely on what your product or service is, how you want to be seen by the public, and what your activation goals are. While the possibilities are endless, there are a few tried-and-true experiential marketing strategies you can use as the foundation for your campaign. 

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Different types of experiential marketing strategies

There is a wide range of different avenues to explore when developing your experiential marketing strategy. Here are several different types of strategies, and how they can function to boost brand activations.

  • Pop-up shop: The most commonly-known form of experiential marketing, a pop-up shop allows you to market your brand while also making a small amount of sales. A purchase can be a powerful way to connect with a consumer, as this allows them to take a piece of your brand home with them. One drawback to this method is that while most consumers are willing to participate in a free event, some may not be interested in spending money right there and then.
  • Branded Mobile Tour: A branded mobile tour involves the use of a vehicle, bearing a visual representation of your brand, traveling to areas and allowing potential consumers to engage in a tailor-made brand experience. A secondary benefit of this tactic is the passive advertisement resulting from your branded vehicle. Your brand vehicle should include links to social media or more information about stops in the tour, so you can increase the foot traffic once you stop and set up.
  • Brand Booth: Often seen at conventions and fairgrounds, a brand booth should function as a microcosm of your entire brand image. Think of this as a more focused version of your mobile tour; since you will only be setting up in one location, you can really go all out on the brand experience. The best brand ambassadors, the cleanest product demo, and a slick social media tie-in are all the building blocks for a successful brand booth.

How do I develop a winning experiential marketing strategy?

The way you develop your experiential marketing strategy relies heavily on the image of your brand. You need to fully understand who your customer base is and what they want. Designing an experience that plays to these desires can help foster the emotional connection you are shooting for. You want a potential consumer to experience how their life could benefit from a relationship with your brand. 

Let’s take one of the above methods, and apply it to a fictional coffee brand to see how it would function. 

STRATEGY EXAMPLE: COFFEE BRAND

If your coffee brand is looking to create an experiential marketing strategy, a good choice would be to create a pop-up café.

As a lower-cost item, coffee is an easier sell than a piece of technology or clothing. While a high-end fashion company may benefit from a brand booth, most customers are willing to shell out a few dollars to try a new brand of coffee. Allowing a customer to smell and taste the product in a coffee shop type setting will create that positive experience you are aiming for.

Having a temporary storefront, with eye-catching visual branding drawing people in, is a great way to get your product into the hands of potential long-term customers. Then, when the pop-up shop is gone, this customer will naturally look for your brand in stores to recreate those feelings of positivity. 

This is just one of a nearly infinite number of possibilities for combining your unique brand with a complimentary experiential marketing method. The ability to tailor the brand experience you provide to consumers is the largest benefit of developing an experiential marketing strategy. That, and many other reasons, are why it should be a primary technique in your marketing campaign playbook.

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Experiential Marketing with FTP

One of the major reasons experiential marketing is so effective is because these kinds of face-to-face campaigns are completely customizable. If you’ve never developed your own brand activation concept, don’t worry. Our team can help you brainstorm an experiential marketing campaign that is tailored wholly to you, considering your desired target audience, budget, market, and other preferences you may have. 

Learn more about our experiential marketing agency and contact us today to get started.

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How to Find the Best Brand Ambassador for Your Mobile Tour

Posted on by Claire Kelly

When it comes to crafting an experiential marketing strategy, mobile tours are a high-efficacy tool guaranteed to help expand the reach of your brand. One of the most important steps to take when planning an experiential marketing mobile tour is making sure you choose the correct mobile tour brand ambassador. But what exactly is mobile tour marketing, and how can it work for you?

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What is mobile tour marketing?

Mobile tours are an experiential marketing tool that lets you advertise your brand to thousands of people in a key demographic area, while also allowing potential consumers to experience the benefits of your product or service first-hand. With many advertising strategies, the customer can only imagine what their life could be like if they went with a certain brand. With a mobile tour, they don’t have to imagine, they can live it. 

There are countless advantages to employing this strategy, especially when you utilize the expertise of mobile marketing tour companies. When a mobile tour vehicle is driven through a city,  separate impressions and connections are made with each person it passes. These mobile brand activations are valuable, but only a small part of what mobile tours have to offer.

Once the tour reaches one of it’s intended stops, this is where the real engagement begins. Mobile marketing tour companies carefully choose spots containing members of your key demographic. This means that you have a higher rate of conversion with mobile tour activations. A mobile tour vehicle unfolds into a multi-tiered piece of experiential marketing, allowing potential consumers to be enveloped in a fully interactive brand experience. 

But all of this hinges on a very important factor: choosing the best mobile tour brand ambassador.

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What is a mobile brand tour ambassador?

A good mobile tour brand ambassador is the foundation for all high-quality experiential marketing mobile tours. If you want the highest return on investment for your marketing dollar, you need to make sure you employ the absolute best ambassador you can find. To do this, you need to know exactly what an ambassador does.

The role of a mobile tour brand ambassador is to put a face to your brand, and help guide a potential customer through the brand experience packaged in your mobile tour. These are the staff you have working the booth, interacting with customers, demonstrating what your brand has to offer. These individuals are there to make sure your key demographic establishes an emotional connection, increasing the chances they will become loyal customers. 

Mobile brand tour ambassadors can be regular staff members, or social media influencers in your industry. Whichever type of ambassador you go with, it’s important they have a distinct set of qualities. 

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How to find the right mobile brand tour ambassador

Now that you know what a mobile tour ambassador does, you need to know how to find the right fit for your unique brand. These will be the people wearing your logo and displaying your products or services: in essence, they will be representing you. You need to make sure that the connection potential consumers make is a positive one, and encourage these consumers to further spread your brand name through social media and word-of-mouth.

Let’s go over the qualities that any mobile tour ambassador must have, regardless of brand. You need to make sure that your ambassador is:

  • Engaged: They need to be excited about your brand, and establish a connection with the product or service. The advantage of experiential marketing mobile tours is that in person engagement: if your ambassador is genuinely excited, the customer will be too.
  • Friendly: A smile is an experiential marketer’s most powerful tool to bring in potential consumers. Studies have shown that not only are smiles contagious, but that the mere act of smiling can put you in a more positive mood. If the consumer associates your brand with a positive mood, you’ve laid the foundation for future brand loyalty. 
  • Knowledgeable: a mobile brand tour ambassador needs to know your products or services inside and out. If someone has a question, they should be able to answer not only quickly, but accurately. Consumers are far more likely to trust an expert, and through that have more trust in your brand. 
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Tailor Your Ambassador to Your Unique Brand

Now depending on what your brand specifically offers, you will want to tailor your mobile tour brand ambassador to the experience you want consumers to have. If you can, try to find well-known members of your industry that can help represent the goals of your marketing strategy, and the ideals of your brand.

Social media influencers are usually open to sponsorship, and can be a vital asset in expanding the reach of your campaign. When you choose these individuals, or any ambassadors working directly with the mobile tour, you need to choose people who are perfectly tailored to your brand’s message.

If you are a health food brand, you will want to make sure the ambassadors you choose are healthy and fit. If you are a brand that deals with men’s products, you will want someone who fits the stereotypical archetype of a “man’s man”. You want your ambassador to be the embodiment of the benefits of your product or service: make the potential consumer look at that person, and say “I want to be them.” 

If you follow these steps, you will be sure to choose the correct mobile tour brand ambassador for your brand. Once that important piece is in place, you can ensure the success of your mobile marketing campaign, and get the name of your brand out to countless potential consumers. 

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How to Integrate Experiential Marketing in Your Omnichannel Strategy

Posted on by Claire Kelly

In today’s fast-moving world, you need a multi-dimensional marketing strategy that can engage the tastes of modern consumers. While traditional media marketing still has its functions, it pays to stay on the cutting edge when developing a new campaign. Taking the time to invest in a proper experiential marketing strategy can yield an excellent return on investment, and help boost your brand’s name recognition and organic growth.

What is Experiential Marketing?

Experiential marketing is a marketing strategy method that involves direct communication and interaction with potential consumers, allowing them to engage with your brand’s product or service first-hand. This creates the opportunity for potential customers to form a personal connection with your brand, and foster a positive association through the experience you have designed. Having an experiential marketing strategy is vital to engage younger demographics, where consumers are far more likely to ignore traditional advertising methods. 

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But there isn’t just one style of campaign when it comes to experiential marketing. The composition of your particular experiential marketing strategy will help differentiate your brand from your competitors. Make sure to carefully choose what type you move forward with, and which style will work best for your unique brand. 

How do you use Experiential Marketing in a campaign?

Developing your experiential marketing strategy starts with selecting what sort of experience you want to give consumers. The goal is to create a 3-dimensional engagement that allows potential customers to actively participate, as opposed to the 2-D interaction involved in a traditional piece of media marketing.

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Here are three different types of Experiential Marketing strategies:

Brand Booth

Setting up a brand booth is a great way to show potential consumers who your brand is, and the benefits you offer. Choosing a high-traffic event like a convention, fair, or any other populated gathering, allows you to get a higher level of experiential activations. Once you have your location selected, make sure to design an experience that lets people see the unique benefits associated with choosing your brand over others in your industry. It’s also vital to select proper brand ambassadors to run your brand booth. Brand ambassadors are the staff members you have chosen to show your product or service. They will be wearing your logo, talking about your products, and in essence, representing your brand. Make sure they are friendly, knowledgeable, and aesthetically in-line with how you wish to present your brand to potential consumers. 

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Mobile Tours 

Mobile tours combine the advantages of a brand booth with the addition of serving as essentially a moving billboard. A mobile tour involves having a branded vehicle travel through areas populated by your key demographic, making stops in hand-picked areas to engage with consumers.

An essential component of this experiential market strategy is to make sure you do significant research into where your key demographic resides. You want your brand vehicle to be moving through population zones where you have the highest chance of being seen by potential consumers. The same goes for each stop in the tour; though not as focused as when using a brand booth, each stop should be somewhere guaranteed to produce valuable activations and connections. 

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Virtual Showcase 

If you design it properly, a virtual showcase can achieve the same level of customer engagement as an in-person event. If your product or service exists in the digital space, this is all the easier. Allowing a consumer to utilize a free version of the product, with possible guidance by an experienced ambassador, can achieve similar emotional connections to a brand booth or mobile tour. While this isn’t as efficient as a physical event, many of the same principles that work with any other experiential marketing strategy still apply.

Can I integrate my digital marketing strategies into these methods?

Digital and experiential marketing strategies can be successfully integrated to boost the effectiveness of any of these methods. Any type of experiential marketing strategy can benefit in the visibility added when you involve influencers relevant to your industry. For example: If you are an exercise related brand, find a fitness influencer on instagram to become involved in promoting your virtual showcase or mobile tour, or even participate directly in your brand booth. 

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You also want to make sure to digitally telegraph the location of your brand booth, any stops in your tour, or the release date of a virtual showcase, depending on which method you choose. Creating searchable events on social media increases the odds that those who show up will be directly interested in your service or product, and reduce the amount of time wasted on participants who are less likely to connect with your brand.

Who does Experiential Marketing work best for?

Experiential marketing works best for brand’s whose product or service benefits from hands-on use, and the guidance of a brand ambassador. So, for example, if you have a physical product like a food or beverage, your brand would benefit greatly from utilizing an experiential marketing method. Brand ambassadors could pass out small samples, and give those trying your product a colorful presentation about what ingredients your brand uses, and where they’re sourced.

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Experiential marketing strategies are also advantageous for those who want to make lasting activations. Experiential marketing activations can form longer lasting emotional bonds between the consumer and your brand. But what exactly are these activations?

What is Experiential Marketing Anyway?

Experiential marketing activations are characterized by the level of brand recognition you receive from your experiential marketing strategy. So for every person that interacts with the brand experience you have designed, an activation would represent someone who connected personally with that experience. The more of these activations, the higher chance of conversion, and the greater increase in long term brand awareness and adoption.

Why experiential marketing works

The efficacy of traditional marketing has declined with younger generations for some time now. Millennials and Gen Z are willing to pay extra money just to avoid watching advertisements, and streaming companies have built revenue streams entirely on the elimination of traditional ads. That’s the reason many marketing companies are beginning to research how direct interaction connects with these demographics, and they’re seeing a much higher rate of success.

When a consumer gets to interact with a brand and product directly, a more genuine connection can be formed. Traditional marketing can be a little bloodless: the modern customer is aware that an ad is there simply to get you to buy. When someone interacts with a real person who is offering not only a free experience, but is available to answer any questions they may have, it humanizes your brand. Because at the end of the day, brands are made up of real people; experiential marketing makes it easier for the consumer to understand that, and connect with those people on a genuine level. 

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Street Marketing: How to Speak Directly to the Customers and Win Them Over

Posted on by Claire Kelly

Times are changing fast, and your marketing strategies need to change with them. Consumers aren’t won over by glittery commercials or sultry radio ads.They understand how products work, and what they want from a brand. 

Modern consumers have access to a wealth of information, and aren’t going to fall for cheap ploys. You need to speak to them directly, show them respect, and win them over with proven marketing tactics. 

That’s why it’s time to try something new. When traditional marketing fails, the world of guerrilla marketing usually has an answer. In this case, that answer is: Street Marketing  

What is Street Marketing?

Street marketing is an alternative way to market the products or services your business is offering. With print media dying and television ad spots stretching budgetary limits, sometimes it’s best to think outside of the box. So does this mean delving into the digital world of social media marketing? Not exactly. 

While digital and social media marketing is incredibly useful, it is also incredibly oversaturated. Today’s consumers are used to seeing ads line the sides of their facebook and instagram, and have learned to tune them out. 

Street Marketing is exactly that: marketing on the street. No, not big billboards or ads on the side of buses. Street marketing involves fliers, posters and coupons, handed directly to the consumer. This should be done by someone knowledgeable about the business, and the reason for that is simple.

Speaking directly to the customer

Don’t hire just anyone to hand out a flyer or coupon. Have someone who can engage customers on their level, and answer questions they have about the product or service. This is the advantage of street marketing. 

With street marketing you have the opportunity for clear and instant feedback. Without even trying a product, customers can let you know what they think about certain aspects. Two major aspects they could give feedback on is price and appearance.

Price

With a flyer or coupon, you are showing the price of the product or service to the customer. Make sure to closely study their reaction. Do they laugh at the idea of paying that much? Do they question why the price is so low? Without lowering confidence in what you are selling, try to gauge where your price falls. From here, you can make adjustments.

It can be difficult to place a value on certain products or services without speaking to customers first. In this way, you get a feel for what the people think, and what their budgets can account for. Overpricing a product can doom it to sit on shelves, while underpricing can cause irreparable damage to your bottom line. It’s important to take the time, use the feedback, and use street marketing to find out what works best.

Appearance 

Another aspect you can receive criticism on is the appearance of the product, or even the flyer. Does the potential customer find the flyer visually appealing? Do they look at the flyer with confusion, or disgust? Again, monitoring their reaction during the entirety of the interaction is vital.

Now, what about the product? Ask a couple of questions if they have the time. Do you enjoy the look of the product? Does this look like something you would spend money on? What do you dislike? All of these can help influence future design decisions.

Time to start

There isn’t much left to do but begin the strategy for your street marketing campaign. Decide what form of physical handout you will have, what will go on it, and who will handle the direct customer interaction. Not only is this method incredibly cost effective, but it has been proven to be very efficient. Get the feedback you want now, and optimize your business’s output ability today!

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Experiential Events vs Brand Events: Pick the Most Effective Street Strategy

Posted on by Claire Kelly

Picking an effective street marketing strategy for stands, food trucks, or other street-based businesses can be intimidating. How do you utilize your foot traffic, brand, and social presence to the max?

This is exactly why more companies are utilizing experiential marketing strategies. Experiential marketing means fostering a positive customer experience and increasing customer retention. Creating a memorable experience with the help of experiential events can increase your customer retention instantly and generate more buzz than a more traditional marketing strategy.

What is an Experiential Event?

Experiential events are exactly what they sound like: an experience! They are a way to engage consumers with your brand through an effortless and entertaining brand experience. Typically, the more subconscious and effortless these experiences are, the more effective. 

Event marketing companies focus their resources on providing clients an event that represents their brand in a way that gets their consumers excited. That means no more boring seminars and slideshow presentations – your brand can be represented in an entertaining way no matter what industry!

Why are Experiential Events Effective?  

Experiential events force consumers to associate your brand with an event. This strategic marketing tool can be extremely effective because they immerse your consumers in your brand without making them feel lost or suffocated in branding, like they might in a brand event. 

From workshops and masterclasses which give hands-on experiences to consumers, to simple pop-ups like sidewalk food stands, experiential events are the way to give your consumers an opportunity to engage with your brand without feeling forced into it. 

What is a Brand Event? 

Brand events are a way to generate awareness about your brand (and, as it were, brand). Typically, these events have no theme aside from the brand and are overloaded with brand attire, decorations, memorabilia, merchandise, and freebies. 

Everything about a brand event revolves around the brand, often making them less memorable – and less effective for customer retention than an experiential event.

Why are Brand Events Less Effective? 

Brand events are less effective than experiential events because they focus on the small scale rather than the larger picture. In brand events, marketing teams will center the event around the brand and not the customer, while an experiential event is structured the other way around.

The Differences Between Experiential Events vs Brand Events 

There are many key differences between experiential events vs brand events, but the most important difference is what your customers will get out of your event.

An Experience Versus an Event 

Experiential events give a full experience of your brand, whereas brand events only offer a quick glimpse of your brand. Although both events aim to form brand awareness, the overall outlook for these two types of events is different because of the way marketing companies approach them.  

Experiential marketing companies view their events as a long-term project, where the end goal is to obtain higher customer retention and brand recognition.

Crafting a memorable and lasting experience that creates returning customers is the point of experiential marketing. Experiential marketing teams – often outsourced – take time to collaborate with your brand to bring your unique vision to life and foster a better consumer-business relationship.

Brand events typically last for a single day, whereas an experiential event can last however long it needs to!

Experiential Events are More Impactful 

Successful brands have a lasting impact on their consumers. When you use experiential event marketing, you are much more likely to make a lasting impression on your consumers because you are creating a memorable experience. 

Science tells us that the more impactful an event is, the longer it stays with us. Spending the time to create a truly impactful event – like a pop-up axe throwing stand, a beer tasting, or a sponsored rodeo – can lead to loyal customers for years, if not decades.

Brand Events Have Freebies 

While offering free merch with your brand and logo on it certainly won’t hurt anything, it’s important to note that this is one of the least effective marketing strategies in terms of ROI. 

Unless your freebies encourage consumers to give you more business, then they can be a huge waste of money.  

Experiential Events Are Typically More Memorable 

Making your event memorable is the only way to build brand recognition which is one of the many reasons why experiential events are typically better than brand events. Experiential events create a lasting, memorable experience for consumers that they can forever associate with your brand!

Strategic Brand Representation with an Experiential Event.

Experiential marketing is advantageous to any company looking to promote its brand.  Experiential events eliminate the anxiety of deciding how you will be represented at a brand event by instead creating a consumer experience that they forever associate with your brand! That means no more deciding on small things like freebie bracelet colors or background decorations nobody is going to appreciate. All lasting business relies on word of mouth – and an unforgettable experience with your brand will have your customers talking about you for years to come.

In Short

Giving customers a clear vision of your brand’s mission is important, especially when it comes to building brand awareness. Many people are turning to experiential events to create lasting, impactful experiences that their consumers will never forget! 

The purpose of experiential events is to reflect your brand through a memorable experience! With companies like Food Truck Promotions, key elements of your brand will be utilized to create an unforgettable brand experience. 

Through experiential event marketing, you create a unique experience that empowers the consumer while bringing your brand to the next level.  

 

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